Technical & account questions
Include the edition, Windows version, camera manufacturer/model and a non-sensitive description of the issue.
Email support ↗← HomeHere to help you
01 / PRODUCT SUPPORT 02 / HARDWARE PARTNERSHIPS 03 / SALES 04 / CUSTOMER SERVICE 05 / ADMINISTRATION
CONTACT & SUPPORT
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Questions about camera compatibility, licensing, installation or a potential hardware partnership? Send us a concise description and we'll review your request.
Integration & collaboration
Discuss evaluation cameras, PTZ panels, USB control devices, compatibility documentation or promotional opportunities.
Discuss a partnership ↗Sales & pricing
Product information, commercial licensing and edition selection.
Email sales ↗Registration & billing
Account questions, purchase confirmation and activation support.
Email customer service ↗Administration
Business administration and non-technical correspondence.
Email administration ↗support@security-aware.ca47160 Yale Road · Chilliwack, British Columbia, V2P 2S7 · Canada
Do not email camera credentials, activation codes, signed licence files, private signing keys, or unredacted footage. Trial and activation registration uses a separate verified email process.
Request paid software activation or annual licence renewal →